Yes we have a call centre that is open 24/7 and you can reach us on 0708933100 whereby you are assisted by trained customer care professionals.
When my vehicle is stolen, what is the process I should follow and what service do I get from you?
1. Call the TracknTrace call centre on 0708933100 and report the theft to TracknTrace and the Vehicle Recovery Team start tracking your vehicle immediately.
2. Your report to the nearest police station and forward us the OB number.
3. We disable the engine of your vehicle.
4. We keep you updated on the progress of the recovery and the location of the vehicle.
5. We advise you on what steps you need to take.